Legal notice

Website Operator

The website latchandpane.shop and the Latch & Pane online store are operated by ASHGLASS LIMITED.

Trading name: Latch & Pane
Legal company name: ASHGLASS LIMITED
Company type: Private limited company
Company number: 06494914
Registered in: England and Wales
Registered office: 55 Meadow Vale, Outwood, Wakefield, England, WF1 3TD
VAT number: GB 227 9027 02

Contact Information

Customer service email: support@latchandpane.shop

Contact form: Contact Us

Customer service hours: Monday to Friday, 9:00 am to 5:00 pm UK time

Response time: Within 2 business days

Registered Office

The address stated above is the registered office of ASHGLASS LIMITED.

It is not presented as a walk-in retail store.

Please contact Customer Support and obtain approval before returning a product. Approved returns are handled according to our Returns and Refund Policy.

Website Information

We take reasonable care to keep product, price, delivery and company information clear and accurate.

Customers should review the information displayed on the relevant product page and at checkout before completing an order.

Consumer Information

Information about ordering, delivery, returns, privacy and website use is available through the following pages:

• Shipping Policy

• Returns and Refund Policy

• Payment Policy

• Privacy Policy

• Cookie Policy

• Terms of Service

Statutory Rights

Nothing on this website is intended to exclude or restrict consumer rights that cannot legally be excluded under UK law.